Return to Help Index| Shopping Help | |
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| Do you offer gift certificates? | |
| Orleans Vapor Company does not currently offer gift certificates. Please check our website and email newsletters for current sales, bundle deals, and special offers. | |
| How do I find my product? | |
| To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance. | |
| How do I navigate the site? | |
Use the menu at the top of the website to browse our main product categories. On a phone or tablet, tap the menu icon to open the category list. Select a category to view its products, or use the search icon to find a specific product, brand, or flavor. Tap any product image or name to view its description, available options, price, and customer reviews. |
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| How do I use a coupon? | |
| After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code. Enter the code exactly as shown, then apply it before completing checkout. Confirm that the discount appears in your order total before submitting payment. If a coupon does not work, check its expiration date, minimum purchase requirement, eligible products, and spelling. Coupons cannot be added after an order has been submitted. |
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