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My Account
How do I create an account?
  You can create an account while completing checkout. Enter your contact, billing, and shipping information and follow the prompts to create your customer account.

You may also create an account before shopping by clicking"My Account / Order Status" and selecting the option for a new customer.

Your account lets you review your order history and order status and makes future checkout faster. Please make sure your email and shipping address are correct.

How do I edit my account information?
  Click the "My Account / Order Status" then open your account information to update your name, email address, password, billing address, or saved shipping address. Save your changes when finished.

Updating your account does not automatically change an order that has already been submitted. If an existing order contains incorrect information, contact Orleans Vapor Company as soon as possible. Changes are not guaranteed once processing has begun, and an address cannot be changed after shipment.

Check your spam or junk folder if the message does not appear. Make sure you enter the same email address used for your previous orders. If you still cannot access your account, contact Orleans Vapor Company for assistance.

I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.